We are committed to ensuring that your personal data are protected from collection to disposal. Our privacy practices are aligned with the Republic Act No. 10173 or the Data Privacy Act of 2012 (DPA) and its Implementing Rules and Regulations (IRR).
The Bistro Group has received NPC Seals and Certificates of Registration for our five affiliates in recognition of the successful registration of our DPO and DPS:
Bistro Americano Abreeza Mall Corp. (BAAMC)
Trinoma Bistro Italiano Corp. (TBIC)
Bistro Americano Corp. (BAC)
Bistro Italiano Corp. (BIC)
Creative Resto Concept, Inc. (CRCI)
Bistro Americano Eastwood Mall Corp. (BAEMC)
Bistro Italiano Abreeza Mall Corp. (BIAMC)
Bistronomia Corp.
Flame Broiled Resto Corporation (FBRC)
TBG Elite Restaurants Inc. (TERI)
TBG Shared Services, Inc. (TSSI)
We, at The Bistro Group (“TBG”), value and respect your privacy. This Privacy Policy contains the measures TBG puts in place with respect to the (1) collection of personal data from persons who transact with any of TBG restaurants and those who access or use this website, including any pages therein or our official social media pages; (2) usage and processing of such personal data which may include data sharing; and (3) protection of the rights of the data subject. We recognize the need to keep our services transparent to cultivate a business-customer relationship that is built on trust.
Personal information and sensitive personal information shall be collectively referred to as “Personal Data.”
Our Privacy Policy explains the types of personal data gathered through our website and other data collection points i.e. in-store transactions, delivery service, online feedback mechanism, and online job applications, and how we process the said data.
We may collect the following types of information that you may opt to provide through registrations, availment of services, transactions, and employee applications, which may include:
1.1.1 We may need to collect the following information in order to get your feedback on our services and/or to process your government-mandated benefits such as Senior Citizens or Persons with Disability (“SC/PWD”) discounts:
1.2.1 For orders placed through http:///www.bistrodelivers.com.ph , we collect, process, and store the following information in order to register your account, process your order, deliver the products, and communicate with you in relation to your order/s:
1.3.1 For inquiries/feedback coursed through https://www.bistro.com.ph , we collect, process, and store the following to address your inquiries or other feedback to help us improve our services:
1.4.1 You may provide us with the following information in connection with a potential employment opportunity at TBG, whether advertised on our website or otherwise. This information is collected and processed for the purpose of evaluating your application for employment. We may also share and use the disclosed personal data with third parties for a background check, all geared towards helping us evaluate your credentials and qualifications for any available vacancies:
Analytics information:
How Do We Use Your Information
How We Share Your Personal Data
1.14.1 Within TBG
TBG, its affiliates and subsidiaries, may process your personal data for the purposes set forth in this Privacy Policy. Data sharing refers to the disclosure or transfer of personal data to third parties, other than those classified as personal information processors.
1.14.2 Outsourcing and Subcontracting of Personal Data
We may outsource the processing of your personal data collected by engaging other entities to perform the processing on our behalf such as our partners and partner merchants. We may team up with other entities in the execution, implementation, and improvement of our products or services. These third parties may be provided with access to any of the personal data you provided as long as such access is necessary to perform their functions and in adherence to the purpose/s for which such access was granted. These third parties may not use such data other than on our behalf or subject to contracts that protect the confidentiality of the data.
Some providers may collect personal data on our behalf. Personal information processors are reminded and required to strictly observe the requirements of this Privacy Policy, the Data Privacy Act of 2012, its Implementing Rules and Regulations, and pertinent issuances of the National Privacy Commission, which provisions are similarly contained in our agreement with said entities.
Examples of providers include, but are not limited to the following:
1.14.3 To Comply with Law
We reserve the right to disclose your personal data as may be required by law, when disclosure is necessary to comply with a regulatory requirement, any judicial proceeding, government request, or to protect the safety, rights, or property of our customers, the public, and TBG, its affiliates and subsidiaries, partners, and partner merchants, subject to limitations under present laws on confidentiality of information.
How We Protect Your Personal Data
We safeguard the confidentiality, integrity, and availability of your personal data to prevent loss, improper use, unauthorized access, alteration, disclosure, destruction, and any other unlawful processing. We implement reasonable technical, organizational, and physical security measures. However, we cannot absolutely guarantee against risks involving personal data processing, whether in storage or in transit, as there is no computer system that is 100% secure.
How Long Do We Keep Your Information
Your personal data shall be retained for as long as it is necessary to fulfill the purposes for which it was collected and following our retention policies until it is no longer required nor necessary to keep your information for any other legal, regulatory, or business purposes.
What are Your Rights as a Data Subject
Subject to limitations under the law, you are entitled to the following rights as a data subject in relation to your personal data:
How Do You Contact Us
If you have any data privacy concerns, please contact us through:
Data Protection Officer
Email: [email protected]
Telephone No.: 02 88367141
Postal Address: The Bistro Group Building 9727 Kamagong St. San Antonio Makati City.
Any and all requests, queries, complaints, and other communication concerning this Privacy Policy and the processing of your personal data may only be addressed to our Data Protection Officer.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. We shall inform you of any changes that we make by posting the amended version on our website. We encourage you to review our Privacy Policy from time to time to stay up to date on any changes.
Date last updated: August 19, 2024